Billing Specialist managing the full lifecycle of ABA claims billing and follow - up at Lumary. Collaborating with providers and internal teams to ensure accurate claim submissions and reconciliations.
About the role
- Billing Associate resolving customer billing inquiries and coordinating with internal teams at Hack The Box. Contributing to a seamless and transparent billing process for cybersecurity community.
Responsibilities
- Receive and handle billing-related issues and queries from customers, primarily in a B2C environment
- Investigate and resolve billing incidents by reviewing and analyzing data across multiple internal systems
- Coordinate with internal teams by sharing incident details and requesting necessary actions
- Track billing issues and incidents, following up as needed until full resolution is achieved
- Respond to customer queries in a timely and professional manner
- Manage customer complaints with a polite, empathetic, and customer-focused approach
Requirements
- Previous experience in customer support, billing, or customer service within an international environment
- Strong written English skills, with the ability to clearly explain billing-related information
- Strong problem-solving skills with an analytical and methodical approach to resolving billing inquiries and discrepancies
- High attention to detail and accuracy
- Excellent communication skills, with a professional and customer-focused tone
- Empathy and a customer-centric mindset when addressing billing questions or concerns
- Strong team spirit and ability to collaborate effectively with finance, support, and operations teams
Benefits
- Private health care
- Paid paternity leave
- 25 annual leave days
- Free lunch & snacks at the office
- 120€ Ticket Restaurant by Edenred
- Dedicated budget for training and professional development, participation in conferences
- Full access to the Hack The Box lab offerings; so you can learn how to hack 😉
- State-of-the-art equipment (mac, iPhone, and mobile plan)
- Flexible WFH (Hybrid Model) - Fully Remote is also an option if you're not an Attica resident
- Annual childcare allowance to support daycare expenses for parents
- Access to on-site gym and a variety of group activities including Cross Training, Pilates, Boxing and Climbing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Billing Specialist managing client invoices, handling billing questions, and preparing bills for attorneys at Troutman Pepper Locke. Ensuring accurate billing and handling tasks related to client fee arrangements.
AR Billing Associate handling invoice generation and ensuring SLA targets achieved. Requires 2+ years experience and willingness to work night shifts.
Billing Administrator at GFL Environmental providing final review of invoices and resolving discrepancies. Requires strong communication skills and 2 years of oil industry billing experience.
Medical Billing Manager overseeing full medical billing services team for various healthcare clients. Responsible for training, mentorship, and ensuring customer satisfaction in claims resolution.
Billing Specialist responsible for processing healthcare invoices and ensuring compliance with regulations. Collaborating with various stakeholders to optimize billing and payment processes in a dynamic environment.
Billing Manager at QBE supporting financial operations and leading billing and collections processes. Responsibilities include monitoring delinquent accounts and managing budgeted resources.
Billing Specialist managing end - to - end billing processes and client account balances at Transtar Insurance Brokers. Ensuring accurate invoicing and timely payment posting in a supportive environment.
Billing Coordinator managing customer service for billing inquiries and supporting billing functions at FCCI Insurance Group.
Billing Coordinator managing client invoicing and electronic billing processes in a leading law firm. Collaborating with finance team and ensuring compliance in the billing system.