Billing Specialist managing client invoices, handling billing questions, and preparing bills for attorneys at Troutman Pepper Locke. Ensuring accurate billing and handling tasks related to client fee arrangements.
Responsibilities
The Billing Specialist is responsible for the billing of client invoices in the format required by the client.
Handle many day-to-day tasks related to billing such as printing prebills and/or final bills for attorney’s review.
Research and answer billing questions for attorneys, legal practice assistants and clients, as well as input, update, and mail invoices on the accounting system, and maintain and manage client’s alternate fee arrangements.
Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments and disbursement adjustments.
Print, sort, and distribute prebills to billing attorneys.
Print drafts and/or finals of computerized invoices and forward to attorneys for further edits.
Maintain client billing addresses, ensuring information is accurate and current.
Enter any exemption for billing necessary by the billing cutoff date and maintain status through month-end.
Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.
Enter alternate rates in computer system accurately and efficiently.
Provide attorneys and legal support staff with requested billing statistics, using and formatting Excel spreadsheets, as needed.
Effectively manage communication with attorney to ensure billing deadline is met.
Submit, process and track invoices as well as resolve billing issues via electronic and web-based billing.
Effectively communicate during monthly check in meetings with billing manager to provide updates on the status of timekeepers’ Work in Progress and troubleshoot if necessary.
Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.
Requirements
College degree preferred; or any equivalent combination of training, education and experience that demonstrates the ability to perform the essential duties of the position.
Minimum of three (3) years of Law Firm Billing experience.
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