Director of Platform Strategy at Habitat Health focusing on automation, AI, and digital experiences. Leading cross-functional collaboration to deliver strategic technology initiatives and optimize healthcare operations.
Responsibilities
Lead the end-to-end automation and AI pilot lifecycle, from opportunity identification to final evaluation and recommendation for scale, integration, or sunset.
Proactively engaging for environmental scans to ensure awareness and identification of new innovations and solutions that could be value creating for our platform.
Develop and maintain a structured framework for partner selection, pilot implementation, and performance evaluation.
Lead requirements definition in partnership with business SMEs, ensuring clear objectives, metrics, and scope.
Research and evaluate all relevant potential tools and solutions, maintaining a living view of the external vendor landscape.
Lead implementation in collaboration with Platform, Operations, Clinical, and enterprise teams; oversee vendor deliverables, training, and adoption.
Conduct ongoing evaluation of pilots using defined KPIs (e.g. adoption, impact / value, satisfaction, compliance).
Deliver and implement final recommendation for each pilot (e.g. integrate into the core stack, continue as a standalone tool, or sunset with alternatives identified).
Collaborate with internal business owners to map and prioritize processes that can be improved or automated by technology, focusing on areas that advance clinical excellence, participant experience, and operational efficiency.
Translate insights from pilots into scalable platform capabilities, coordinating with operations and clinical partners, strategic tool and data teams to ensure alignment across Habitat’s enterprise architecture.
Drive cross-functional governance and communication, ensuring clear objectives, roles, timelines, and success metrics.
Build and nurture strategic vendor relationships that complement Habitat’s ecosystem and long-term growth plan.
Partner with Finance and Compliance to evaluate investment cases, risk, and regulatory considerations.
Serve as an internal champion for Habitat’s “tech-enabled” transformation, promoting data-driven decision-making and digital adoption across the organization.
Requirements
Aligns with our purpose and our values and is excited about living those out in daily practice.
Excellent communicator with ability to lead with influence across PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.
Working knowledge of AI, ML, and automation technologies, and their practical applications in healthcare operations.
Strategic, analytical, and systems-oriented thinker with the ability to structure complex decisions.
5+ years of experience in product and / or technology strategy, platform enablement, or innovation within healthcare, health tech, or regulated industries.
7+ years of hands-on experience working with strategic process improvement and technology enablement at various levels.
Understanding of various technology stacks, and significant experience in value-based care focused on ecosystems that include administrative health plan tools, EHR/EMR, and CRM.
Strong understanding and hands-on experience with AI, automation, or digital transformation initiatives from concept through implementation and scaling.
Energized by ambiguity & a self-starter: loves to drive the direction of ambiguous projects.
Benefits
medical/dental/vision insurance
paid parental leave (birthing and non-birthing parents)
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