Demand Planner analyzing and interpreting data sets to identify trends for informed business decisions. Collaborating with clients and cross - functional teams to drive demand planning and forecasts in a tech - driven environment.
About the role
- Senior Analyst providing technical support for supply chain systems at GXO Logistics. Collaborating with teams to ensure business needs are met and implementing automation solutions.
Responsibilities
- Primary responsibilities initially will be day-to-day technical support of warehouse management systems and automation control systems
- Identifies potential issues, recommend solutions, escalate to appropriate level, seeks advice and guidance from within/external to organization
- Secondary responsibilities include assisting with design & implementation of WMS/OM/B2B system solutions including process/system design, system & data set-up and configuration, user training, testing, go-live support, and continuous improvement
- Works through all phases of the SDLC including, but not limited to, leading focus groups and workshops to discuss requirements, articulate business processes and creating business requirement documents that meet the strategic needs of the supply chain initiatives
- Analyzes customer and business partner requirements to understand and apply systems implementation concepts and principles to effectively implement and support inbound, outbound, internal warehouse processes, and transportation systems
- Participate in integration meetings with clients to determine system requirements and specifications relative to integration mapping and product configuration
- Translates client/business requirements into system requirements, technical specifications, and logical data mappings for integration
- Partners with technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements, and decision points for business systems solutions (WMS, OMS, B2B integration, etc...)
Requirements
- Bachelor’s Degree in Computer Science, Data Analytics, or equivalent related work or military experience
- 2 years of experience of 3PL or MIS experience; or an equivalent combination of education and experience including WMS implementation and/or support
- Availability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekends
- Understanding of warehouse processes (receiving through shipping), automation systems (Picking Bots, GTP, Pick to Light, ASRS, Robotic Arms, Unit Sorter, Shipping, Conveyor, etc.)
- Experience to include WMS configuration, implementation, and support in a distribution center environment with familiarity of RF systems and equipment
- Advanced knowledge of SQL, databases, Python, Tableau / PowerBI, or Alteryx, MS Access/Excel or similar
Benefits
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
- opportunity to participate in a company incentive plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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