Dealer Account Manager providing support and training to dealer partners in the automotive sector. Responsible for managing sales activities and promoting financial services to foster growth.
About the role
- Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
Responsibilities
- Handle relationships with domestic and international customers
- Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
- Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
- Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
- Audit QMS documents
- Participate in managing quality systems and continuously improving processes within the facility
- Contribute to quarterly business reviews and presentations
Requirements
- Bachelor’s degree
- 1 year of experience as a commodity buyer
- Experience with Microsoft Office, including intermediate to advanced Excel skills
- To meet government and federal law program requirements which requires U.S. citizen status
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
- other benefits to eligible employees
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