Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
About the role
- Senior Sales Account Manager responsible for managing customer relationships and identifying sales opportunities in the P&C Insurance sector. Focus on enhancing customer satisfaction and driving product expansion.
Responsibilities
- Build and lead post-sale client relationships to maximize product expansion opportunities and ensure customer satisfaction
- Manage and close contract renewals and updates
- Establish and maintain reference contacts and encourage participation in PR, success stories, videos and events
- Arrange and participate in product, technical and sales presentations to clients
- Facilitate customer user groups in assigned region
- Support the resolution of customer critical issues with participation from other teams as needed
- Maintain a solid knowledge base of the Company’s underlying technology, products, delivery services, education offerings, solution partners and system integrators
- Follow and support Company procedures for proposals, contracts, and policy changes
Requirements
- Minimum 5-year experience with enterprise software
- Extensive experience and knowledge of the Insurance industry preferred
- Proven ability to proactively identify new sales opportunities and experience in nurturing and growing existing customer accounts
- Thorough understanding of enterprise account management and show a methodical approach to handling a territory
- Well-developed verbal communication, liaison and representation skills
- Well-developed writing skills and the ability to proof read own material and that of others
- Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.
Benefits
- Developed relationships with customers at all levels of the organization (C-level to program leads) in the assigned territory
- Engage internal departments and key partners as necessary to drive successful customer engagements
- Provide regular updates to customers on product roadmap, new offerings and company initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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