Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Product Manager supporting AI and data solutions to improve healthcare outcomes and operational performance. Responsible for managing workstreams, driving agile execution, and client partnership.
Responsibilities
- Guidehouse Health is seeking a Product Manager to support the delivery of AI- and data-enabled solutions that improve healthcare outcomes, operational performance, and decision-making.
- This role is a hands-on delivery leader and trusted client partner, responsible for independently owning workstreams, driving agile execution, and translating healthcare business needs into scalable technology and data solutions.
- The role emphasizes delivery excellence, client impact, and collaboration.
- Independently manage defined workstreams, deliverables, and timelines with minimal oversight.
- Apply structured problem-solving to translate ambiguous healthcare business challenges into actionable product and delivery plans.
- Ensure high-quality, on-time delivery of AI and data products that meet client objectives and Guidehouse standards.
- Proactively identify delivery risks and issues, escalating appropriately with recommended mitigation strategies.
- Support development and execution of product vision, roadmap, and backlog for AI and data initiatives within the Health sector.
- Own backlog management, user story development, and acceptance criteria definition.
- Operate as Scrum Master, facilitating sprint planning, stand-ups, backlog refinement, reviews, and retrospectives.
- Reinforce agile best practices while aligning with PMO-defined governance and delivery processes.
- Enable high-performing, cross-functional teams by removing blockers and maintaining delivery momentum.
- Serve as a day-to-day client lead, building trust with healthcare stakeholders through clear communication and delivery reliability.
- Facilitate requirements sessions, prioritization discussions, and solution reviews with technical and non-technical audiences.
- Translate complex health, policy, regulatory, and operational requirements into practical, implementable solutions.
- Balance client expectations, regulatory constraints, and technical feasibility to support effective decision-making.
- Partner with data engineers, developers, and analytics teams to support development of AI- and data-driven health solutions.
- Conduct data, operational, and market analysis to inform product direction and improvement opportunities.
- Define and track product, delivery, and outcome-based metrics to demonstrate value.
- Support responsible data and AI practices, including considerations for privacy, governance, and compliance in healthcare environments.
- Contribute to internal practice initiatives, knowledge sharing, and continuous improvement efforts.
- Support proposal development, solution shaping, and client growth activities as needed.
- Coach and support junior team members through informal mentorship and delivery leadership.
- Demonstrate Guidehouse values through collaboration, accountability, and commitment to quality.
Requirements
- Bachelor's degree is required
- Minimum FIVE (5) years of experience in product management, program management, business analysis, or related roles.
- Experience delivering data-driven, analytics-enabled, or AI-supported solutions, preferably in healthcare or public sector environments.
- Experience defining, prioritizing, and delivering data-driven product capabilities leveraging modern cloud data platforms such as Snowflake and/or Databricks
- Demonstrated success working in agile delivery environments, including backlog management and sprint execution.
- Strong written and verbal communication skills with experience engaging both technical teams and client stakeholders.
- Experience defining and tracking delivery, product, or operational metrics.
- Working knowledge of Agile frameworks (Scrum, SAFe, or hybrid models).
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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