Client Partner leading strategic relationships with major utility clients at Kraken, focusing on technology and sustainability initiatives. Managing escalations, client value realization, and commercial growth.
About the role
- Client Success Partner ensuring Gartner clients receive maximum value from their subscriptions. Building relationships, introducing services, and facilitating engagement across client teams.
Responsibilities
- Build, develop and manage relationships with a variety of clients
- Introduce Gartner services and capabilities to new clients
- Facilitate client calls, understand client priorities, and recommend a program of action
- Collaborate with internal Gartner partners to overcome obstacles
- Conduct regular reviews of client book of business
Requirements
- 2+ years relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
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