Collections Senior Process Associate at Genpact managing customer accounts and performing cash collection activities. Collaborating with teams to resolve disputes and analyze customer accounts in a hybrid work setting.
About the role
- Analista de Crédito e Cobrança managing credit operations and client portfolio at Grupo Doce D’ocê. Involves financial analysis, debt management, and client relationship activities.
Responsibilities
- Manage client portfolio, performing collection activities;
- Analyze customers' financial viability and creditworthiness;
- Monitor delinquency and provide support for credit decision-making.
Requirements
- Bachelor's degree or higher;
- Intermediate to advanced Excel skills;
- Knowledge of credit and collections is desirable.
- **Preferred qualifications:**
- Accounting degree or knowledge in accounting;
- Experience with the Protheus system.
Benefits
- Meal Allowance — choose the food you want and enjoy your meals your way;
- Fuel Allowance — support for employees who use private transportation for their commute;
- On-site Meals — freshly prepared meals to provide more convenience in your daily routine;
- Annual Bonus — recognition for those who make a difference. (ONLY FOR SPECIALIST)
- Health Insurance — we care for those who are part of our story, providing security and peace of mind for you and your family;
- Life Insurance — additional protection, ensuring coverage in all circumstances;
- Pharmacy Partnership — easy access to medications and essential products with direct credit at participating pharmacies and subsequent payroll deduction;
- Discounted Company Store — special pricing on Doce D’ocê products;
- Education Assistance and Scholarships — we encourage continuous learning and professional growth;
- Psychological Support — emotional support for employee well-being and mental health;
- Extended Maternity and Paternity Leave — extra time to fully experience the beginning of this new family phase;
- “A Sweet Mom” Program — an exclusive initiative providing support and care for our employee mothers;
- Birthday Day Off — a special day off to celebrate your life, recharge, and enjoy the day your way.
Job title
Job type
Experience level
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Degree requirement
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