Senior Enterprise Applications Engineer at Kroll managing identity and access management systems with a focus on cybersecurity and PKI solutions.
About the role
- Application Engineer II providing advanced technical application support for HVAC systems. Responsible for product training, technical support, and customer interaction across sales channels.
Responsibilities
- Aid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
- Develop and communicate solutions for unique applications including design and special pricing.
- Gather information and provide resolution to complex field problems.
- Maintain working knowledge of industry codes and standards to determine product needs and requirements.
- Responsible for highlighting and communicating key selling points of current products for delivery to sales teams and customers.
- Identify opportunities for process improvement and work to implement where applicable.
- Develop, organize and present trainings to internal and external customers both onsite and offsite.
Requirements
- 3-5 years of relevant work experience in engineering required.
- 2 Year / Associate Degree in engineering or equivalent years of job experience required.
- 4 Year / Bachelor Degree preferred.
Benefits
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
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