Customer Service Specialist managing sales and customer inquiries at Atento. Identifying needs and offering solutions within a call center environment in Salvador, Brazil.
About the role
- Senior Manager of Partner Sales at Superhuman leading a partnership management team. Developing strategies to drive partner-sourced revenue and enhance customer satisfaction.
Responsibilities
- Lead, mentor, and manage a team of Partner Managers responsible for a wide range of partners, ensuring alignment with Superhuman’s goals and standards.
- Develop and execute a comprehensive partner sales strategy to drive both partner-sourced revenue and high-value services that elevate customer satisfaction.
- Support Partner Managers in identifying, onboarding, and nurturing relationships with distributors, resellers, boutique firms, and other key partners.
- Be a peer to front-line sales leaders to ensure strong partner collaboration, troubleshoot challenges, and drive pipeline hygiene across partner and direct sales teams.
- Set and track partner sales targets, report on KPIs, and optimize processes for maximum impact across the partner management team.
- Negotiate partnership agreements and manage ongoing relationships to ensure mutual success.
- Gather market feedback, share partner insights with internal teams, and help shape product direction.
Requirements
- 7+ years of experience in partner/channel sales or business development within SaaS or technology sectors, with at least 3 years in a people management role leading high-performing teams.
- Proven track record of building and scaling partner programs that drive revenue.
- Exceptional relationship building, negotiation, and communication skills.
- Data-driven mindset with the ability to set, measure, and achieve ambitious goals using metrics and analytics.
- Strong project management and organizational abilities.
- Experience with CRM systems (e.g., Salesforce) and partner management tools.
- Ability to travel for partner meetings and industry events.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Associate in Trade Sales supporting GTB transactions for the Energy sector within the UK. Engaging in client management, financial advisory, and pipeline development to foster strategic expansion.
Field Sales Manager driving sales meetings and solutions for Flatpay across France. Engage with SME leaders to boost payment solutions and customer experience.
Area Sales Manager driving sales growth in the construction sector for Liebherr. Generating leads, closing opportunities, and maintaining customer relations in the UK market.
Nordics Sales Director leading Advanced Wound Management business across Nordic region. Combines strategic thinking with commercial excellence and people leadership for sustainable growth.
Senior Manager leading national accounts sales in long - term care nutrition at Nestlé. Responsible for driving profitable growth and developing a high - performing sales team.
Lead Distributor Channel Sales at Nestlé Health Science managing national distributor relationships to drive sales growth. Collaborate cross - functionally to support operational excellence.
Sales Associate ensuring an extraordinary luxury customer experience at Prada. Engaging customers and maximizing sales performance in a dynamic retail environment.
Sales Associate at Prada ensuring memorable luxury customer experiences while achieving sales targets. Engaging customers and promoting the Prada brand in Taoyuan, Taiwan.
Regional Director of CAD Sales at PTC leading the sales of industry - leading CAD software in the Americas. Responsible for building a high - performing sales team and driving significant revenue growth.