Solutions Engineer responsible for RPA development within Financial Shared Services at Grainger. Collaborating with cross-functional teams to enhance automation and efficiency in processes.
Responsibilities
The Solutions Engineering will be responsible for design; development, testing and implementation of Robotic Process Automation (RPA) bot's that will interact with multiple systems applications.
Act as a process business owner and automation subject matter expert (SME).
Consulting internal business leaders on complex projects, leveraging business teams, IT partners and automation resources.
Own partnership with cross-functional business team, IT and support team to ensure consistent, beneficial internal customer interaction and solution delivery.
Participate and present data to business leaders during requirements and post audit reviews.
Lead direct efforts to define technical, operational and user requirements.
Responsible of leading training and onboarding of new team members of the automation team.
Troubleshoot and anticipate any issues to avoid risk and reduce business impact.
Identify opportunities for improvement in existing process and automate multiple processes using RPA software.
Fine tune performance and operation issues that arise with RPA Bots.
Provide on-going operational support including upgrades, defect fixes and any process change activities.
Develops system requirements, designing, testing RPA, and supporting implementation.
Develops and configures automation processes as per the technical design document to meet the defined requirements.
Present complex information to technical and non-technical stakeholders, both orally and in written form.
Report's status, issues and risks to business leads and Automation Manager on a regular basis.
Requirements
Bachelor’s Degree in Computer Science, Computer Engineering, Industrial Engineering or related field is required.
3+ years experience leading workstreams is required.
3+ years of experience leading systems projects, being able to lead project effort during development is required.
3+ years experience working and supporting Shared Services operations is required.
2+ years of experience in programming (.NET, Java, ETL etc.)
Minimum of 1 process automation, using one of the industry leading Robotics Automation (RPA) platforms: Automation Anywhere, BluePrism and/or UI Path.
Must have advanced knowledge of Microsoft packages such as MS Excel, MS Visio, MSAccess & MS Word.
Demonstrated experience in application development, code development, application testing, component design, and solid understanding of programming concepts.
Comfort with pressure and managing conversations with business leaders across Financial Shared Services.
Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an enquiring mind).
Experience with Agile.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
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