Senior Associate focused on program management and client relationships at PwC. Analyzing complex issues and mentoring team members while overseeing program execution and reporting.
About the role
- AI Operations & Workflow Specialist optimizing workflows for a dental software company. Implementing automation and AI tools to enhance efficiency within sales and operations teams.
Responsibilities
- As a freelance AI & Automation Specialist you will be our “Architect of Efficiency”.
- You identify bottlenecks across our Sales, Marketing, and Operations teams and resolve them with intelligent workflows (n8n, Make, Zapier) and the use of AI tools.
- Workflow architecture: You analyze our existing processes (sales pipeline, onboarding, support) and build robust automations using tools like Make (formerly Integromat) or n8n.
- AI integration: You implement LLMs (e.g., OpenAI API, Claude) into our workflows to automate tasks such as lead qualification, email drafting, or data analysis.
- Tech stack integration: You seamlessly connect our tools (e.g., CRMs like HubSpot/Pipedrive, Slack, Notion, Google Workspace) so data flows automatically.
- Custom scripting: Where no-code reaches its limits, you write small scripts (Python/JavaScript) to complete the last mile of integration.
- Empowerment: You train our team on the new AI tools and create documentation to ensure the solutions remain maintainable.
Requirements
- Minimum 2 years of relevant experience: Demonstrable experience as an AI freelancer, automation engineer, or in a similar role (preferably in a B2B SaaS environment).
- Tool proficiency: You are an expert in Make.com or n8n and are highly familiar with webhooks and APIs.
- AI understanding: You know how to engineer prompts to get reliable results from AI models in business processes (not just “toys”, but productive outputs).
- Coding skills: Basic knowledge of Python or JavaScript is a strong plus for calling APIs or transforming data.
- Mindset: You have a product mindset. You build workflows that don’t break on the first error but systems with error handling that scale.
- Language: Very good German and English (we are a Berlin-based startup, but our customers are German-speaking dental practices — contextual understanding is important).
Benefits
- Direct impact: You will help build Roger’s partner ecosystem in the dental market virtually from scratch.
- Close collaboration with the CEO & leadership team in a fast-growing healthtech startup backed by strong investors.
- Attractive compensation package with performance-based bonus.
- Modern office location in Berlin-Mitte; hybrid work possible.
- Regular team events, shared learning, and plenty of room to implement your own ideas.
- Urban Sports Club membership.
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