Hybrid VP IT Delivery and Deployment – Servicing Platform

at GM Financial

• Job title: VP IT Delivery and Deployment – Servicing Platform
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security
• Location requirements: Hybrid, Detroit, United States

About the role

• VP IT Delivery and Deployment at GM Financial driving the strategy and execution of the Servicing Platform. Leading global teams and ensuring alignment with business objectives and compliance standards.

Responsibilities

• Provide direct leadership to systems & sustain manager, solution architects.
• Own the end-to-end delivery, life cycle, performance, and continuous improvement of the platform.
• Partner with IT Shared Services Leadership (Architecture, Infrastructure, Data Management and Cybersecurity) to ensure that platform, project goals, and priorities are established and understood.
• Ensure project-resourcing needs from ‘Discovery to Sustain’ are clearly defined, addressed and understood by all participating parties.
• Successfully deliver complex, multi-project programs through effective management and governance techniques
• Participate in and influence the development and maintenance of architectural standards and IT policies companywide.
• Serve as mentor to Platform Engineers and other team members, where needed.
• Provide effective communications with all key program and project stakeholders throughout the company, regardless of roles.
• Build and sustain a ‘customer-centric’ team that supports business leader’s vision for new business capabilities.
• Ensure overall line management responsibilities are understood and being properly executed by system managers.
• Actively participates in the PMO governance and business-lead steering commitment routines.
• Frequently interact with application business sponsors, product managers/business project owners to ensure that major risks and issues are well understood and managed appropriately; this includes, but is not limited to, maintaining responsibility for hosting and/or participating in all relevant project governance forums.
• Ensure coaching, motivation and development practices for all team members is in place.
• Maintain overall responsibility and accountability for the deliveries, cost, schedule, and quality of all projects in their respective department.
• Ensure accurate reports to executive management regarding progress, issues, risks, and conflict are produced and distributed in a timely manner.
• Ensure team maintains up-to-date knowledge of existing Platform.
• Responsible for supplier management functions; inclusive of contracting and supervising, where applicable, vendor resources.
• Develop and maintain positive relationships with functional business partners and Business Application / Product Owners.
• Possess a thorough understanding of technical concepts required for specialized fields.
• Use appropriate knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
• Ensure that preventative and scheduled maintenance activities are conducted in a timely and efficient manner.
• Ensure that system uptime is in accordance with service level objectives.
• Ensure systems remain compliant with all policies and procedures.
• Participate and support all relevant audit activities; ensure timely development and implementation of action plans to remediate SOX and Non-SOX-related deficiencies.

Requirements

• 7+ years implementing and supporting technology solutions in a leadership role required.
• 15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner
• Bachelor’s Degree in relevant area of study or equivalent work experience required.
• Master’s Degree preferred.

Benefits

• 401K matching
• bonding leave for new parents (12 weeks, 100% paid)
• tuition assistance
• training
• GM employee auto discount
• community service pay
• nine company holidays