Manager of Client & Product Solutions driving AI transformation for complex institutions. Collaborating with engineers and shaping R&D for Avantos AI.
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Hybrid Senior Heavy Duty Power Customer Portfolio Manager – Power Outage Manager
Posted 4 months ago
About the role
- Senior Heavy Duty Power Customer Portfolio Manager managing contracts and fulfilling customer obligations at GE Gas Power. Driving customer relationships and overseeing project management for Gas Turbine products.
Responsibilities
- Responsible for the profitability and customer satisfaction for assigned contracts and customer obligations
- Provide service agreement, fixed price, and time and material program management
- Interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams
- Serve as a liaison and resource between internal/external organizations and for assigned customers
- Foster and develop strong relationships with customers in the Orlando area
- Provide on-going Gas Turbine Product technical and business support to assigned customers
- Own contract leadership and fulfillment including all project deliverables
- Develop and own site customer communication plan
- Organize pre-outage, post-outage, and outage milestone meetings with all stakeholders
- Execute the Outage 360 process and Change Orders
Requirements
- Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 7 years of experience in power generation industry OR associate’s degree in addition of 6 years of experience in a power generation industry)
- Minimum of 5 years of knowledge and experience within the Power Industry / Technical Field Services or Contract Management with strong Mech Turbine knowledge
- Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM
- Experience planning and executing outages
- Strong quality background with Black Belt certification
- Strong leadership, financial and commercial skills
- Team leader in a dynamic, energetic, and proactive environment
- Experience working with customer leadership teams
- Demonstrated communication, presentation & organizational skills
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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