Implementation Engineer responsible for implementing Risk & Fraud Management Software Solutions. Collaborate with clients to ensure successful delivery and adherence to quality metrics.
About the role
- Associate Implementation Engineer at Signal AI managing client onboarding and platform configuration with a focus on client success. Combining technical skills with a client-facing approach to enhance the user experience in Lisbon.
Responsibilities
- Work with clients from initial conversations to go-live, ensuring platform configuration delivers measurable value
- Take ownership of technical design and configuration of new client solutions during onboarding
- Configure and optimise the platform for client objectives, including multi-workspace deployments
- Deliver training to ensure clients can use the solution confidently
- Build relationships with clients for a positive onboarding experience
Requirements
- Previous experience in a client-facing technical role such as Solutions Engineer, Implementation Manager, or Technical Account Manager in a B2B SaaS environment
- Experience with AI, data analytics, media intelligence, or BI/dashboard platforms
- Solid understanding of SaaS platforms, APIs, and BI/visualisation tools
- Strong communication skills, able to explain complex ideas to both technical and non-technical stakeholders
- Excellent organisational skills for managing multiple projects
- Proactive, collaborative approach across teams
Benefits
- Inclusive environment that welcomes diverse backgrounds
- Opportunities to shape solutions
- Collaborate across the business to deliver impactful results
- Engaging training and client support
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Unified Communications Implementation Engineer responsible for designing and implementing UC solutions at MiWay. Focusing on collaboration, telephony, and contact center solutions for enhanced client experience.
Unified Communications Support Specialist responsible for providing technical support across voice, collaboration, and messaging platforms. Ensuring stability and reliability in a hybrid working environment based in South Africa.
Enterprise Implementation Specialist at Reward Gateway working on implementation of Enterprise clients and project management. Collaborating with Solutions Consultants and leading client onboarding initiatives.
Study Implementation Manager coordinating software solution delivery for respiratory studies. Partnering with clients and teams to ensure accurate study configurations and operational excellence.
Payroll & Implementation Specialist leading global payroll transformation initiatives for Clio's Payroll team. Managing comprehensive payroll projects and ensuring compliance across multiple countries.
Implementation Manager at Benchling collaborating with biotech partners for effective solutions. Leading customer rollouts and ensuring project success in the biotech domain.
Implementation Manager driving customer rollouts and enhancing biotech research at Benchling. Collaborating with scientists and managing complex implementation processes.
Experienced Dotmatics Technical & Implementation Consultant ensuring high - quality implementations in a hybrid work environment with responsibility for solution quality and stakeholder confidence.
Implementation Engineer at Nuvei, focusing on advanced API products and client integration solutions. Involves product delivery, training, and process innovation within a global fintech context.