HR Operations Payroll Specialist supporting EMEA region inquiries and managing payroll processes. Working with HR tools and providing professional support to employees across different HR functions.
Responsibilities
Provide consistent and professional support to associates, across EMEA region, enquiries, and requests thru case management tools.
Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employees
Provides support to colleagues within the HR division
Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
Maintains complete, accurate and timely employee records based on real time requests
Oversee and verify employee database and personnel files
Assist employees in using the internal application for proper attendance recording, including vacation requests and unpaid leaves.
Provide information and guidance to company employees on labor legislation and salary calculations
Handle HR requests via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
Schedule and run the assigned client payrolls by following standard operating procedures
Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
Highlight and escalate relevant matters that may impact the running of client payrolls
Create and/or update process documentation (SOP, process maps, templates)
Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team
Requirements
Proficient Dutch (B2), both in writing and speaking and English B2
Knowledge of French labor law and payroll
Very good knowledge of HR tools and processes
Excellent customer service skills
Analytical and problem-solving skills.
Bachelor / Master´s degree.
Knowledge of social law
Prioritization capability
Privacy management
Knowledge of MS office applications: Word, Excel, Outlook.
Professional background involving problem solving and dealing with internal customers.
Ability to work with confidential/sensitive data
You have the relevant experience in working in the HR / Administration Team
Workday and Service Now knowledge will be an asset
Previous experience working in Shared Services
Benefits
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Job title
Senior Payroll Specialist, Human Resources Operations – Dutch
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