Customer Service Engineer providing technical support and maintenance for solar inverters and BESS systems at SMA. Collaborating with customers and internal teams to ensure operational continuity.
About the role
- Field Engineer Apprentice at GE HealthCare observing and performing services for diagnostic imaging equipment in a hospital setting. Ensuring compliance, enhancing technical knowledge, and maintaining customer satisfaction.
Responsibilities
- Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
- Complete Preventative Maintenance on designated equipment.
- Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
- Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Learn and ensure proper care of tools and test equipment and ensure calibration.
- Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
- Mentor with and assist more experienced technicians on progressive repairs and resolution.
Requirements
- AS, BS, or MS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
- Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment.
- Reliable transportation and a valid driver's license.
- Legal authorization to work in the U.S. is required.
Benefits
- medical
- dental
- vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life insurance
- disability insurance
- accident insurance
- tuition reimbursement
Job title
Job type
Experience level
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Degree requirement
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