SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Manager for Mid-Market Account Management at G2 leading a team of Account Managers. Focused on renewing and upselling accounts while growing advertising business and expanding AI footprint.
Responsibilities
- Lead a team of Account Managers tasked with renewing and upselling their book of business
- Ensure team and individual quotas are exceeded through rigorous pipeline inspection, proactive coaching, and data-driven prioritization
- Partner with New Business and Customer Success Leadership for the Mid-Market segment to create a holistic strategy for your client base’s success in adopting G2 and expanding their relationship
- Hire, inspire, and coach new and existing team members in developing their enterprise sales skillset, with a strong emphasis on consultative, value-based selling for digital advertising products
- Champion the adoption of AI-powered tools across the team to drive efficiency and consistency at scale
- Work closely with cross-functional partners in Revenue Operations, Product, Marketing, Employee Success, and Customer Success
- Conduct consistent inspection of pipeline trends to identify areas of improvement, coaching opportunities, and at-risk accounts
- Have strong MEDDPICC accountability
- Report and deliver accurate forecasts to the Revenue Leadership Team
Requirements
- 6+ years of B2B account management experience, including demonstrated success selling digital advertising, sponsored content, or media solutions
- 3+ years of experience managing a quota-carrying team
- Experience selling advertising products; familiarity with CPM/CPC models, share of voice, ROI-based ad selling, or demand generation programs is a strong plus
- Hands-on experience with AI-powered sales tools and a track record of driving team adoption to improve productivity and win rates
- Proven track record of growing revenue and developing careers
- Strong leadership and communication skills
- Ability to manage pipeline and provide accurate forecasting
- Deep familiarity with MEDDPICC and the ability to coach reps to apply it consistently across their book of business
Benefits
- flexible work
- ample parental leave
- unlimited PTO
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