Senior IT Service Analyst managing complex ITSM processes for Forcepoint, simplifying security for global businesses. Engaging in governance, compliance, and continual service improvement initiatives.
About the role
- Analyst developing new business opportunities at FTD Educação, a company transforming education. Responsible for strategic planning and project implementation in innovation.
Responsibilities
- Responsible for identifying strategic opportunities, developing and analyzing the feasibility of new innovation projects, and establishing partnerships, implementing and monitoring results.
- Participate in the planning and implementation of pilot projects and new business initiatives.
- Assess the financial and operational feasibility of new projects, preparing projections and cost-benefit analyses.
- Establish and maintain relationships with internal and external stakeholders, seeking strategic partnerships.
- Monitor the performance of implemented projects, using KPIs to measure success and identify areas for improvement.
- Propose new ideas and innovative solutions to the company's challenges.
- Research market trends, competitors and emerging demands that may impact the education sector.
- Participate in investment modeling, contract drafting and the structuring of strategic partnerships.
- Engage internal teams in adopting innovative solutions and in relationships with startups.
- Consolidate information on the portfolio, opportunities and investment performance for the executive board and investors.
- Demonstrate strong delivery orientation, strategic vision, communication and negotiation skills, proactivity and the ability to work effectively in teams.
Requirements
- Bachelor's degree in Business Administration, Engineering, Economics, Technology, Marketing or related fields.
- Knowledge of agile methodologies (Scrum, Kanban), project management tools (Monday, Trello, Jira) and data analysis tools (Power BI, Tableau).
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Experience in developing new business initiatives in the technology or education sectors.
Benefits
- Meal voucher or food allowance (Pluxee)
- Transportation voucher
- Life insurance – MetLife
- Pharmacy card
- Health plan – Central Nacional Unimed
- CNU Telemedicine – online or telephone medical consultations
- Dental plan – Odontoprev
- Zenklub – mental health support
- Wellhub – focus on quality of life, health and well-being with gym access, yoga, pilates and dance
- Comprehensive Care Program (chronic disease management)
- Conte Comigo Program – financial guidance and pension consultancy
- Family Support Program – pregnancy and adoption
- Extended maternity and paternity leave
- On-site gym with instructor
- Relaxation breaks – massage and workplace exercise
- Decompression – integrative therapeutic practices such as meditation, acupuncture, aromatherapy and other techniques
- Employee referral program
- Birthday day off
- Childcare allowance (for mothers)
- Payroll loan
- Discount club (coupon discounts)
- Profit sharing (PLR)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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