Product Manager responsible for strategy and execution of channel integrations at Front, a B2B customer operations platform. Collaborating with cross-functional teams to deliver impactful solutions.
Responsibilities
Own the product vision and strategy of our portfolio of channel integrations (Voice, SMS, WhatsApp, Slack, etc.) based on demand from partnerships, customer insights, market research, and business objectives.
Prioritize product roadmap, define product requirements, and lead development process from concept to launch in partnership with cross-functional teams.
Use quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to inform product decision-making
Work collaboratively with and drive alignment among key stakeholders across the organization, including executives, engineering & design teams, sales, partnerships, etc.
Requirements
5+ years of experience in product management in a high growth tech environment.
Excellent communication and collaboration skills: you can manage senior and executive stakeholders. You can inspire change on your team or cross-functionally with just your words.
Execution-oriented: You’re highly organized; you’re comfortable managing many work streams; you know how to make the right trade-offs; you help teams ship on time.
Customer empathy: You are a champion of the customer and can ship products that address key customer pain points and bring delight.
Impact driven: You understand how your work drives business impact and can lead your team to focus on high-impact work
Strong design and systems thinking skills: You can break down complex problems, understand interdependencies, and envision cohesive, scalable solutions that prioritize user experience.
Benefits
Equal employment opportunities (EEO) to all employees and applicants
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