Hybrid Operations Executive

at Founders Law LLC

• Job title: Operations Executive
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, London, United Kingdom

About the role

• Operations Executive managing office operations and employee support in a fast-growing firm. Collaborating across teams to ensure smooth business functioning while scaling quickly.

Responsibilities

• Managing the day-to-day running of the office, including incoming mail, facilities and office operations
• Answering incoming calls via our main phone line
• Acting as a central point of coordination across teams
• Building strong internal relationships and being a trusted, go-to person across the firm
• Supporting the smooth running of the business as we continue to scale
• Supporting employee onboarding and offboarding
• Coordinating employee benefits and perks
• Supporting learning and development initiatives across the firm
• Helping organise internal training sessions and firm-wide development activity
• Supporting people-related processes that contribute to a strong employee experience
• First-line coordination of IT requests and day-to-day issues
• Laptop and device coordination (ordering, setup, handover and returns)
• Supporting new joiners with systems access and equipment
• Liaising with external IT providers where required
• Helping maintain basic IT and asset registers
• Running client onboarding processes and completing required checks
• Ensuring onboarding documentation is accurate, complete and properly recorded
• Managing day-to-day compliance administration within Operations
• Maintaining internal processes, records and documentation to a high standard
• Supporting internal audits, reviews and compliance workflows as needed
• Planning and organising team socials, the annual off-site, Christmas party and ad-hoc events
• Supporting internal initiatives that drive culture, connection and engagement
• Managing logistics for internal and external events
• Supporting monthly client invoicing processes
• Handling client communications where required
• Producing leave and reporting data from HR systems
• Providing additional finance support where needed, with scope to take on more responsibility over time
• Supporting general business administration as needed

Requirements

• 2+ years’ experience in an operations, coordination or business support role
• Highly organised with strong attention to detail
• Proactive with the ability to manage tasks independently and follow them through to completion
• Comfortable managing multiple priorities without losing accuracy
• Clear and professional communicator, both written and verbal
• Ability to build strong relationships across all levels of the business
• Comfortable working in a fast-paced, growing environment
• Confident using modern systems and task/project management tools
• Preferred experience in:
• Exposure to a compliance-aware or regulated environment
• Previous experience within a law firm or professional services environment
• Organising events and team activities

Benefits

• Competitive salary (We know everyone says this, but we do want the best candidates, so apply, let us know your rate and let's chat)
• 25 days annual leave, don't worry, bank holidays are on top
• Day off on your birthday & other significant life events
• 5 days leave for education a year + dedicated annual education budget just for you
• Private healthcare with Vitality
• Private Dental care + hearing and discounts with Vision Express
• £350 home setup allowance
• Worldwide travel insurance, including Winter Sports
• Annual emergency childcare allowance
• Half-price gym membership at Virgin Active, PureGym and Nuffield Health
• Electric car leasing salary sacrifice scheme saving up to 40% on electric cars
• Cycle to work scheme saving up to 32% on a bike and splitting your payments over 12 months
• Access to a tech and home scheme with discounts and 12-month interest-free payment options through partners including Currys PC World, IKEA and John Lewis.
• There are socials every three weeks if you want to join us, from bars and restaurants to experiences at the F1 Arcade, Gamebox, Fairgame, and many more.
• lots more.