Director leading design and delivery of digital solutions for B2B customers at Fortum. Transforming customer insights into actionable strategies and managing the digital offering portfolio.
Responsibilities
Own and grow our digital offering portfolio for B2B customers.
Turn market insights and customer feedback into actionable strategies.
Collaborate across teams and with external partners.
Develop digital offerings that deliver measurable value to customers.
Create and communicate a clear, customer-focused strategy for enterprise digital solutions.
Manage the roadmap and release plans for timely delivery of offerings.
Champion the voice of the customer, integrate feedback and research into development stages.
Inspire and lead a team of professionals.
Track and act on KPIs to ensure offerings deliver impact.
Oversee financials, contracts, and procurement for external services.
Manage BA Enterprise IT and associated costs.
Requirements
A Master’s degree in technology, business, or a related field.
Senior leadership experience with proven success in delivering revenue from digital products and services.
Deep understanding of B2B business models, processes, and customer needs.
Strong strategic and analytical skills to turn insights into action.
Exceptional communication skills to influence stakeholders.
Fluent in English is a requirement. Swedish or another Nordic language is a merit.
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