Data Management Lead in Life Sciences consulting, driving strategic client engagement and technology solutions at EXL. Overseeing proposals, account management, and team development for growth.
About the role
- Vice President of Professional Services overseeing 300 employees in MME Business across Europe. Leading delivery excellence, strategic direction, and transformation initiatives.
Responsibilities
- Lead, develop, and inspire a multicultural Professional Services organisation of 300 people.
- Directly manage a leadership team of 5 managers.
- Foster a culture of excellence, accountability, and innovation.
- Drive organisational evolution towards new delivery standards and operating models.
- Own revenue and margin forecasting for the Professional Services organisation.
- Build, manage, and optimise budgets and resource allocation.
- Oversee project execution to ensure high-quality delivery and profitability.
- Improve operational processes to support scalable growth.
- Shape the Professional Services strategy aligned with business goals.
- Lead transformation initiatives including:
- Cloud migration
- Transition toward recurring revenue models
- Development of AI capabilities
- Evolution and standardisation of the delivery model.
- Support business integration and the development of new service offerings.
- Ensure consistently high levels of customer satisfaction across all regions.
- Promote delivery quality, reliability, and long-term customer value.
Requirements
- You are a strategic, analytical, and financially minded leader with strong experience in planning, budgeting, and steering large organisations.
- You have a proven track record of managing and inspiring high‑performing, multicultural teams.
- You know how to guide managers and experts through change, transformation, and evolving delivery standards.
- You bring solid communication skills, sound decision‑making, and a pragmatic problem‑solving mindset that make you a trusted business partner at executive level.
- Your background ideally includes experience in the industrial or software solutions market, giving you a strong understanding of how Professional Services operate in complex environments.
- You have also contributed to integrating or developing new businesses, demonstrating your ability to scale operations and support growth.
- You are comfortable working in hybrid and international settings, collaborating both remotely and on site.
- You are familiar with leading teams across multiple regions.
- You hold at least a Bachelor’s degree in Business Administration, Management, or a related field, with a Master’s degree considered an advantage.
- Fluency in English is essential to operate in our European organisation, and additional languages are a plus.
- Finally, you bring practical experience applying AI in a Professional Services context, enabling you to contribute meaningfully to our transformation initiatives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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