Solutions Architect for Formant tackling real-world AI challenges in robotics. Implementing AI solutions and ensuring customer success in production environments.
Responsibilities
Own end-to-end AI implementations for enterprise customers
Embed on-site with customers to understand their robotics operations
Transform customer requirements into deployed AI solutions
Build trust as the technical expert during deployments
Design and implement LLM-powered workflows
Create reusable frameworks to accelerate future deployments
Serve as the voice of the customer to product engineering team
Requirements
3+ years in customer-facing engineering roles deploying technical solutions in production environments
Track record of managing customer engagements at companies with $500k+ ARR, including on-site deployments
Experience shipping real solutions that users depend on
Comfortable writing production-quality code in Python or TypeScript
Hands-on experience with LLMs, prompt engineering, and RAG/vector databases
Demonstrated ability to take vague customer needs and turn them into concrete technical solutions
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