Tech Analyst I providing IT support for OneOncology's mission of improving cancer care. Handling desktop incidents and service requests with a focus on user experience.
About the role
- eDiscovery Analyst responsible for delivering comprehensive eDiscovery Services to clients in legal and commercial sectors. Collaborating with teams to manage e-discovery matters and ensure client satisfaction.
Responsibilities
- Serve as the primary point of contact for clients, ensuring clear communication and timely support.
- Conduct end-to-end e-discovery matters, including data identification, preservation, and analysis.
- Perform data collections from cloud-based platforms and physical sources.
- Attend onsite data collections when required.
- Process and cull large datasets using Relativity.
- Execute keyword searches and create saved searches in Relativity to support case strategy.
- Manage productions and generate load files for disclosure using Relativity.
- Deliver best practice advice and technical guidance to clients throughout project lifecycles.
- Provide platform training and support to clients to ensure effective tool usage.
- Apply sound judgment and make independent decisions.
- Balance and prioritise multiple concurrent projects in line with client and internal objectives.
- Contribute to achieving and maintaining quality standards.
- Ensuring that the company’s quality procedures ISO 17025 and 9001 are robustly adhered to.
- Ensuring that the company’s security procedures ISO 27001 are robustly adhered to.
Requirements
- 2 - 3 years’ experience working on E-discovery cases
- Proven experience with Relativity One
- Experience in data collections and processing
- Relativity Certifications
Benefits
- Company pension
- Healthcare benefit including employee assist program and 24-hour GP line
- Life insurance 3x salary
- Employee recognition/long service awards
- Employee referral scheme
- Regular social events
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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