About the role

  • Dealer Services Analyst evaluating credit applications for Ford Credit Canada. Building relationships with dealers while managing vehicle financing and credit risk.

Responsibilities

  • Evaluate a high volume of credit applications daily, assessing creditworthiness and making fast decisions on approvals or denials.
  • Tackle challenging credit applications, negotiating terms with dealers and using strong judgment for decisive outcomes.
  • Collaborate closely with Ford/Lincoln dealers over the phone, developing and nurturing business relationships.
  • Help facilitate vehicle sales for dealers and Ford of Canada by providing financing, all while managing lending risks responsibly.
  • Analyze and make informed decisions on consumer and commercial credit adhering to purchase policy and lending requirements.
  • Be a key point of contact for dealership partners, directly negotiating the terms on credit applications.

Requirements

  • Bachelor’s degree in business related field, Organizational Development, or any other related discipline.
  • Must be available to work rotational shifts, including evenings (Monday – Friday up to 9:00 pm EST), some holidays, and Saturdays (Saturdays up to 8:00pm EST).
  • Must be able to work in office 4 days/week.
  • Bilingual in English and French is preferred.
  • Proven ability to build strong relationships, negotiate effectively, and adapt communication style to diverse situations.
  • Analytical and problem-solving skills with a proven ability to independently implement solutions to overcome challenges.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple tasks simultaneously while maintaining a high level of organization and efficiency.
  • Understanding of credit, financial analysis, sales, collections, relationship management is a plus.

Benefits

  • quarterly Flexible Bonus Rewards program

Job title

Dealer Services Analyst

Job type

Experience level

Mid levelSenior

Salary

CA$65,242 - CA$70,770 per year

Degree requirement

Bachelor's Degree

Location requirements

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