Business Process Manager acting as a link between customer service and IT at Liebherr. Overseeing demand processes and ensuring solutions for customer service delivery.
About the role
- Business Operations Supervisor for Vehicle Hardware Engineering at Ford. Responsible for operational efficiency, financial resource management, and workforce planning initiatives.
Responsibilities
- Optimize VHE's operational efficiency and strategic alignment by managing financial resources.
- Support workforce planning initiatives, such as recruitment and intern/co-op programs.
- Advance strategic initiatives like Automation for Operational Excellence and Streamlining processes.
- Ensure compliance through control testing, ISO, and objectives audits.
- Manage KPIs, facilitate business plan reviews, and identify process improvements.
- Coordinate high-level communications, manage surveys, maintain operational dashboards and SharePoint sites.
- Provide chief-level operational support built upon Governance & Standard Operating Procedures and a Culture of Accountability.
Requirements
- Bachelor's degree in Business Administration, Finance, Operations Management, Human Resources, or a related field.
- 2+ years of experience in an office management, business operations, or supervisory role, preferably within an engineering, manufacturing, or automotive environment.
- Proven experience in budget management, financial forecasting, and expense tracking.
- Demonstrated ability to manage and optimize workforce planning activities.
- Strong understanding of compliance requirements and experience with audit processes (e.g., ISO).
- Proficiency in data analysis, KPI reporting, and developing operational dashboards.
- Excellent communication (written and verbal), interpersonal, and presentation skills.
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint).
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Ability to work independently and collaboratively within a team.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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