Director, Branch Banking at FNBO leading regional branches to drive sales and ensure exceptional customer experiences. Fostering team development and compliance with banking regulations.
Responsibilities
The Director, Branch Banking leads a geographic region of FNBO branches, driving sales growth, exceptional customer experiences, operational excellence, and talent development while managing risk and compliance.
This role requires a dynamic leader who spends approximately 60% of their time in branches, coaching teams, strengthening performance, and ensuring consistent delivery of FNBO's mission and values across all locations.
Provide strategic direction and hands-on coaching to branch managers, fostering excellence, continuous improvement, and collaboration.
Conduct regular 1:1 meetings with branch managers to review goals, provide coaching, and remove barriers to success.
Organize and facilitate bi-monthly manager meetings to align teams, share best practices, and drive accountability.
Recruit, hire, and develop branch managers who exemplify FNBO's leadership traits and values.
Conduct annual Manager Once Removed (MOR) meetings with all employees across your region.
Drive accountability by analyzing branch performance metrics and partnering with managers to implement corrective actions.
Requirements
Bachelor's degree in Business Administration, Finance, a related field, or equivalent experience.
5+ years branch management experience.
Proven track record of sales performance management.
Strong knowledge of banking regulations, compliance, and risk management.
Ability to motivate and inspire teams to achieve exceptional results.
Commitment to community engagement and corporate social responsibility.
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