Back End Engineer maintaining and improving Perl - based systems at Netcraft. Work includes developing product features and ensuring operational reliability within a hybrid setup.
About the role
- Technical Support Engineer specializing in Odoo and Python applications for AHOY. Providing expert support and enhancing functionality for clients in diverse industries.
Responsibilities
- Provide expert-level technical support for Odoo applications, troubleshooting issues and resolving them in a timely manner.
- Assist clients with configuration, customization, and implementation of Odoo modules and features.
- Diagnose technical issues and provide effective solutions, leveraging your Python programming skills when necessary.
- Perform root cause analysis for recurring issues and implement preventive measures.
- Collaborate with development teams to communicate client feedback and suggest enhancements.
- Document support cases, solutions, and FAQs to build a robust knowledge base.
- Conduct user training sessions and create instructional content for end users.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 2+ years of experience in technical support, specifically with Odoo ERP solutions.
- Proficient in Python programming and familiar with web development technologies (HTML, CSS, JavaScript).
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and interpersonal skills, with a customer-oriented approach.
- Experience with databases (PostgreSQL or MySQL) is an advantage.
- Knowledge of Linux servers and web hosting environments is preferable.
Benefits
- Market Competive Salary
- Leaves
- Health Insurance
- Hybrid Work Model
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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