Hybrid Client Relationship Manager, Associate Director

at Fitch Group, Inc.

• Job title: Client Relationship Manager, Associate Director
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Client Relationship Manager at Fitch Learning, developing client relationships to drive sales of financial training solutions. Seeking an experienced sales professional with knowledge in banking and credit products.

Responsibilities

• Identify and pursue opportunities to expand into new markets and broaden our product offerings, with a focus on client-driven and niche segments
• Partner with Marketing to develop collateral, using various marketing channels and promoting new product launches
• Utilize Fitch Learning’s resources, including courses, eLearning, and professional certifications, to expand your own industry knowledge

Requirements

• A Client Relationship Manager typically has around 8+ years of experience
• Demonstrated prior experience in Commercial or Business Banking, with a solid understanding of client relationship management, portfolio growth, and revenue targets in financial institution settings
• Hands-on familiarity with credit and lending products (e.g., term loans, revolving credit facilities, lines of credit, asset-based lending), including credit analysis, underwriting fundamentals, risk assessment, and deal structuring
• Proven ability to translate banking product knowledge into consultative sales conversations—identifying client needs, articulating value propositions, and collaborating with stakeholders (RMs, credit teams, product) to drive adoption and close complex deals

Benefits

• Hybrid work environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community