Field & Collections Officer managing overdue accounts through field and office activities. Join a fast-growing FinTech company providing financial services to under-served SMEs.
Responsibilities
Conduct field visits to meet customers with overdue accounts.
Locate delinquent customers through fieldwork, information gathering, and use of skip tracing tools, databases, and social media.
Negotiate and secure payment plans on-site or over the phone.
Serve demand letters and other legal notices as needed.
Document field activities and submit reports promptly to the Collections team.
Coordinate with Legal for escalations and case preparation when necessary.
Requirements
Must own and operate a motorcycle with a valid driver's license.
Proven collections experience.
Strong communication, negotiation, and interpersonal skills.
Ability to work independently and meet performance targets.
Familiarity with local geography and routes within Greater Metro Manila.
Basic computer literacy for online research and reporting.
Benefits
Perks & benefits including HMO coverage from month one, gasoline allowance, monthly fitness allowance, and more.
Join a team with a supportive and deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
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