Hybrid Team Lead, Account Management

at FINN

• Job title: Team Lead, Account Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Munich, Germany

About the role

• Team Lead Account Management managing the JobAuto account management team at FINN. Overseeing the rollout and enhancing customer experience to drive growth.

Responsibilities

• As Team Lead, Account Management you will lead our JobAuto Account Management team — after our Sales team closes a JobAuto framework agreement you and your team are the driving force to engage our clients' employees to book a JobAuto.
• Together with clients you will plan and manage the rollout of JobAuto across their organization and develop measures to continuously activate employees.
• You ensure an outstanding customer experience, build long-term partnerships and thereby drive JobAuto’s growth.

Requirements

• 3+ years of professional experience in a dynamic, growth-oriented environment — ideally in e-commerce or a comparable digital business model — with a focus on CRM, Sales or Account Management, including 1+ year of leadership experience.
• Experience in client service or client consulting. Ideally you also have experience in Sales, Customer Success or (Key) Account Management.
• You are a strong communicator and convince at different levels through excellent persuasion and networking skills.
• Your entrepreneurial mindset makes you a trusted contact for our clients and your team. You quickly develop shared solutions and have direct impact on JobAuto’s growth.
• You are structured and challenge existing processes.
• You are fluent in German and confident in English.

Benefits

• Work from our modern office in the heart of Munich — with the flexibility to work from home one to two days per week.
• FINN has significant growth potential. You will have the chance to develop quickly and succeed in a highly motivating startup environment with challenging tasks in cross-functional teams.
• We offer an attractive fixed salary with a variable component, meaningful virtual company equity and an annual €3,000 learning and development budget that you can use for external certifications or conferences.
• Want to drive your own FINN car? With JobAuto and your FINN discount, no problem.
• From gym memberships and mental health support to regular team events — we care about your well-being.