Sales Coordinator for post-sales support managing orders and customer satisfaction at Ferguson. Remote option available within the United States or hybrid for Newport News, VA associates.
Responsibilities
Managing the purchasing, maintenance, and delivery timelines for orders
Proactively communicate order status via phone and email
Prioritize and complete work in order from high priority to low priority
Help improve customer satisfaction by ensuring accuracy and timely processing of orders
Requirements
Prior sales and/or customer service experience
Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
Results oriented and service minded
Strong attention to detail, demonstrated integrity and professionalism
Ability to learn quickly and multi-task as well organize and prioritize work
Ability to effectively communicate both verbally and in writing
Experience with Salesforce or other CRM software is a plus
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