Hybrid Business Analyst – Digital

at Financial Conduct Authority

• Job title: Business Analyst – Digital
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £52,400 - £75,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Business Analyst creating digital products for the FCA's Digital Intelligence Solutions team. Focused on analytics and cross-functional collaboration to optimize services and meet user needs.

Responsibilities

• Driving the analysis and collection of information to generate recommendations that improve products and services
• Leading cross‑functional teams through structured Design Thinking activities to shape solutions that better meet user and business needs
• Analysing existing services and processes to identify optimisation opportunities, using techniques such as gap analysis to refine and implement improvements
• Managing end‑to‑end requirements by applying BA best‑practice techniques to elicit, document, and validate requirements
• Supporting enterprise and business architecture by contributing to the development and maintenance of the target operating model
• Working collaboratively with stakeholders, subject matter experts, suppliers, and product groups in a hybrid environment

Requirements

• Proven experience in conducting detailed business analysis to capture user needs, define clear product requirements, and support effective decision‑making throughout digital product development
• Substantial experience in working in project/programme environments involving business & IT change
• Demonstrate extensive knowledge of business analysis tools, techniques and best practice approaches, including end‑to‑end requirements management
• Quickly develop domain knowledge to engage credibly with stakeholders and clearly define the problem statement
• Apply User Centred Design principles to enhance product quality and improve outcomes for end users
• Delivers high‑quality outputs at pace across both structured environments and fluid or challenging project contexts
• Bring experience of working within multi‑disciplinary Agile teams to deliver digital products and drive effective collaboration
• Build strong relationships with SMEs, business sponsors, project stakeholders, and supplier delivery teams through effective stakeholder management and clear written and verbal communication that ensures requirements are unambiguous

Benefits

• 25 days annual leave plus bank holidays
• Hybrid model where employees work a minimum of 40% in the office each month
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle