Billing Manager at QBE supporting financial operations and leading billing and collections processes. Responsibilities include monitoring delinquent accounts and managing budgeted resources.
About the role
- Billing Specialist responsible for managing the billing process for attorney portfolios at a law firm. Overseeing billing arrangements and collaborating on client billing specifics.
Responsibilities
- Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitoring fee caps, tier discounts and matter budgets; setting-up and monitoring alerts; and communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs.
- Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in the appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system.
- Collaborating with the eBilling Coordinators regarding new client account set-ups with eBilling requirements; collaborating with the Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of invoices.
- Communicating directly with clients as requested or as established. Concisely communicating arrangements with attorneys and clients on their matters; and providing clients with requested information on any special billing arrangements. Responding to all inquiries relating to same.
- Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request.
- Maintaining updated pre-bill statuses within the billing system for assigned portfolios.
- Monitoring unapplied credit balances and offering resolutions when applicable, as well as assist Accounts Receivable with accurate payment applications. Keeping partners updated on available unapplied and trust funds and applying funds when needed.
Requirements
- Bachelor’s degree in accounting, finance or business discipline preferred or equivalent experience.
- Prior law firm experience as a biller required.
- Experience with Financial Management Systems software.
- Related experience performing complex accounting analysis utilizing advanced Excel and reporting skills.
Benefits
- The anticipated base salary for this position is $55,000 to $88,000
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