Senior Operations Specialist driving high - quality execution across client operations and products. Collaborating with internal teams to deliver tailored solutions in a hybrid work environment.
About the role
- Providing operational and analytical support for territory leadership in insurance field operations at Farmers. Conducting market research and driving sales efficiencies through data analysis and strategic recommendations.
Responsibilities
- Conducts market research, analyzes data, and provides actionable insights and recommendations related to field operations such as sales performance, agent productivity, customer experience, and market trends.
- Develops recommendations to improve sales productivity and to drive efficiencies.
- Coordinates product rollouts, sales initiatives, communication strategies, technology integration, process optimization, and profitability actions.
- Assists territory and market leadership with project management, presentation preparation, and communication initiatives.
- Supports leadership on ad-hoc projects including problem-resolution as assigned.
- Works across stakeholders to coordinate territory and market meetings including meeting agendas, communication, logistics, speakers, and content.
Requirements
- 3-5 years of experience in insurance field operations, marketing or similar role required.
- Experience with data analysis preferred.
- High School Diploma or equivalent required. Bachelors degree preferred.
Benefits
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
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