Digital Content Strategist leading content strategy for Fannie Mae, a major player in housing finance. Overseeing content governance and optimization across digital channels.
Responsibilities
Lead digital content strategy, planning, writing, and refinement across websites, email, and other channels.
Partner with SEO and analytics teams to establish content hierarchy and develop the enterprise’s new content strategy.
Write and optimize compelling content in the brand voice; evaluate existing content to identify gaps improvement opportunities.
Train marketers on writing for digital channels, internal AI search, SEO/AEO/GEO/SEM, accessibility, channel conventions, and metadata/tagging best practices.
Serve as the liaison between marketing, product, brand, UX, and IT for cross-channel digital content initiatives.
Develop and govern content workflows within content management/web content management systems (CMS/WCM) and other content activation systems (e.g., marketing automation, website).
Audit digital content experiences to improve engagement, discoverability, and conversion.
Collaborate with digital teams to test and optimize content across channels and journeys.
Build and maintain metadata models and tagging frameworks across all content types.
Publish, update, and manage content across CMS/WCM, DAM, and marketing automation platforms.
Requirements
4 years of professional experience in digital content strategy, content creation, and technical writing
Bachelor’s degree
Exceptional written and verbal communication skills with a strong writing portfolio showcasing content for technical and non-technical audiences
Proven expertise writing for AI products, such as chatbots, virtual assistants, or other conversational interfaces
Demonstrated expertise creating/organizing/tagging content for SEO/AEO/GEO crawlers
Experience conducting website content audits, inventories, and taxonomy/metadata development
Familiarity with digital accessibility standards and content management systems
Strong analytical, project management, and collaboration skills, with the ability to manage multiple priorities in fast-paced, cross-functional environments.
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