Hybrid Regional Network Director – Field Services

Posted 1 hour ago

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About the role

  • Regional Network Director managing vendor relationships in the mortgage services sector. Overseeing performance management and resolving escalated issues within a defined territory.

Responsibilities

  • Be responsible for escalated issues within the network in a defined territory
  • Be responsible for performance management to defined standards using analytics and scorecards
  • Point of Escalation for Vendors and Internal Operation teams
  • Escalated Asset Oversight
  • FHA Post Sale Escalations
  • Hazard Claim and Major Repair Oversight
  • Chargeback and dispute 2nd point of contact
  • Inflated Bid/Cut Bid monitoring

Requirements

  • Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
  • Proven experience in contract negotiation, conflict resolution, strategy development, and project management
  • Analytical/problem solving skills
  • Proficient with Microsoft Office tools

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • Paid vacation and sick time

Job title

Regional Network Director – Field Services

Job type

Experience level

Lead

Salary

$70,000 - $95,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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