Customer Enablement Manager overseeing customer onboarding and product adoption at Evolv Technology. Driving satisfaction and renewals with a focus on customer experience and relationship building.
Responsibilities
Build strong relationships with your portfolio of customers
Ensure successful onboarding and consistent adoption of products
Drive customer satisfaction and successful subscription renewals
Collaborate with cross-functional teams
Develop proactive success plans and monitor customer health
Conduct training sessions and performance reviews
Requirements
Excellent relationship building skills
Passionate about customer experience
Experience with onboarding activities
Technical knowledge related to security technology
Ability to build strong relationships with cross-functional teams
Flexibility for travel demands of 25–30%
Benefits
Equity as part of your total compensation package
Medical, dental, and vision insurance
Health Savings Account (HSA)
A 401(k) plan (and 2% company match)
Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
Quarterly stipend for perks and benefits that matter most to you
Tuition reimbursement to support your ongoing learning and development
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