Hybrid Partner Operations Specialist

Posted 2 days ago

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About the role

  • Partner Operations Specialist managing operational processes for Euna Solutions' Partner Ecosystem team. Collaborating with partners and optimizing systems and workflows in a hybrid role.

Responsibilities

  • Own and manage partner-related operational processes across systems like Salesforce, finance, and legal
  • Ensure accurate data management, timely contracting, and streamlined workflows
  • Maintain and continuously improve the partner portal experience
  • Manage and distribute partner communications, including newsletters and updates
  • Drive operational efficiency through process optimization, reporting, and performance tracking
  • Analyze partner performance data and provide actionable insights
  • Coordinate onboarding for new partners, including system setup and training
  • Facilitate access to training programs and enablement resources
  • Partner with Sales, Marketing, and Product teams to align partner initiatives with company goals
  • Manage relationships with contract vehicle holders, ensuring compliance and renewals
  • Support and advocate for MBE/WBE-certified partners within the ecosystem
  • Oversee engagement with referral partners and track pipeline contributions
  • Build strong, trusted relationships with key partner stakeholders

Requirements

  • Bachelor’s degree in Business, Operations, Marketing, or a related field
  • Experience in partner operations, channel operations, sales operations, or a similar role in tech
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Excellent communication and relationship-building skills
  • Analytical mindset with a data-driven approach to decision-making
  • Nice to Have: Experience with Salesforce CRM
  • Familiarity with SaaS business models and partner ecosystems
  • Experience working with MBE/WBE programs or supplier diversity initiatives
  • Knowledge of public sector procurement or government contracting

Benefits

  • Competitive wages
  • Wellness days
  • Community Engagement Committee
  • Flexible workday
  • Benefits Ask us for a copy of our health and dental benefits!
  • Culture committee

Job title

Partner Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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