About the role

  • Formateur logiciel paie contributing to the digital transformation of payroll for accounting firms. Facilitating training sessions and supporting users during deployment and production phases.

Responsibilities

  • Conduct training sessions to support the go-live phase: on-site at client locations and via videoconference
  • Assist the PMO during the project phase: lead and co-lead status meetings with clients
  • Support and troubleshoot users: handle support requests during start-up and go-live
  • Contribute to continuous product improvement: report client feedback and suggestions
  • Deliver a five-star service experience to our clients

Requirements

  • At least 6 years' experience in an accounting firm (6–10 years preferred)
  • Knowledge of payroll in multi-collective-agreement environments
  • Strong teaching skills and a customer-focused approach
  • Familiarity with market payroll software and the software publishing (SaaS) business is a plus
  • Energetic, rigorous, autonomous, organized, adaptable, with a strong customer service orientation

Benefits

  • Meal vouchers (Swile card)
  • Supportive work environment
  • Ambitious team

Job title

Payroll Software Trainer

Job type

Experience level

Mid levelSenior

Salary

€42,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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