Senior Salesforce Systems Specialist transforming CRM systems for Epidemic Sound's sales processes. Designing efficient solutions and guiding technical integrations for the Go-To-Market tech stack.
Responsibilities
Design, build, and deploy robust, maintainable, and efficient solutions using our full GTM tech stack, including Salesforce, Gong, MCAE, Sales Navigator and other connected systems.
Own the end-to-end delivery of user stories, from translating business needs into technical designs to testing, deploying, and monitoring changes in production.
Review solution designs and code from other team members, ensuring scalability, reliability, and alignment with architectural standards.
Contribute to architecture discussions and guide integration strategies across systems, acting as a subject-matter expert.
Handle complex technical issues by troubleshooting, fixing bugs, and ensuring the long-term health and performance of the delivered solutions.
Actively participate in the team's agile processes, including peer reviews of declarative configurations to ensure high quality across the platform.
Continuously review, retrospect, and adapt, (re)learning and (re)iterating based on new knowledge and experience.
Contribute to well-functioning collective ownership and decision-making.
Requirements
Strong expertise in Salesforce solution design and automation, with deep understanding of CRM architecture and integrations.
Proven experience supporting B2B sales processes with systems and a deep understanding of the associated business logic.
Demonstrated experience leading CRM system implementations, from business requirements to final solution design.
Ability to take ownership of complex solutions end-to-end, and contribute to integration architecture across systems.
Senior-level consultative skills, including the ability to guide architecture discussions, lead requirement intake sessions, and provide technical mentorship to the team.
Experience driving larger-scale or complex projects, with the ability to work independently with ambiguous or evolving requirements.
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