Junior Fraud Analyst at Enfuce responsible for detecting fraudulent activities and safeguarding customer assets through transaction monitoring and alert management.
Responsibilities
Handling daily fraud alerts in the ARIC transaction monitoring platform.
Conducting Common Purchase Point (CPP) analysis to detect fraud trends.
Managing compromised account schema tasks to mitigate risks and protect cardholders.
Developing, testing, and maintaining fraud monitoring rules.
Staying updated on fraud tactics and contributing to fraud prevention.
Working in extended business hours, including the possibility of shifts during bank holidays and weekends.
Requirements
Prior customer service experience, with the ability to communicate professionally, empathetically, and effectively with customers and internal stakeholders.
While previous experience in fraud monitoring or financial services is not required, any background in fraud prevention, financial security, or customer service is a strong plus.
Ability to stay composed and adaptable when facing unexpected fraud trends or urgent cases.
A solutions-oriented mindset with a willingness to tackle challenges and contribute to a collaborative team culture.
A drive to continuously improve processes and innovate fraud prevention strategies.
Familiarity with fraud monitoring tools (e.g., ARIC) and ability to learn new systems quickly.
Experience working with large datasets and extracting insights to support fraud detection.
Bringing forward ideas for new fraud prevention techniques or technologies that enhance the company’s competitive edge and support its growth.
Strong communication and collaboration skills – Ability to effectively communicate findings, provide training, and work cross-functionally with different teams and stakeholders.
Comfortable working in a dynamic, evolving fraud landscape.
Understanding of fraud prevention regulations and compliance requirements (a plus).
Benefits
Fair pay and employee stock option: We value the input of every employee and want you to tap into the growth we build together. That’s why our salaries are competitive and reassessed regularly, and you have access to an employee stock option program.
Flexible Paid Time Off: We offer a flexible paid time off policy, providing up to 5 weeks of annual vacation days and paid family leave (subject to country regulations). Additionally, you can benefit from hybrid or remote work options, promoting a healthy work-life balance.
Regular Fun With Your Team: To spend other than work-related time with your teammates, you get a team activity budget for three quarters a year. The fourth quarter is reserved for a company-wide event.
Individual Learning Budget: You get a yearly learning budget to use for courses and other relevant learning opportunities that help you develop your skills.
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