About the role

Analyst for Energy Conservation tracking & reporting at Enbridge. Focused on DSM programs and validation of customer participation.

Responsibilities

Supporting the DSM Evaluation Process by validating customer participation, calculating m3 savings, and processing incentive payments.
Applying various resources to confirm equipment and customer eligibility, including manufacturer websites, Google, Google maps, and internal applications.
Processing DSM projects in CRM and preparing Accounts Payable batches by verifying vendor and customer information.
Managing the return cheque and replacement cheque process between Customers, Account Managers, and Accounts Payable.
Resolving inquiries and complaints from customers and service providers regarding outstanding claims.
Collaborating with internal and external partners to resolve issues, discrepancies, and reduce Do Not Qualify (DNQ) cases to improve shareholder incentives.
Improving the functionalities of the Tracking & Reporting system to assist internal users and support improvements and business requests.
Assisting in maintaining up-to-date Tracking & Reporting process documentation.

Post secondary diploma/degree in Business, Marketing, Finance or related program with limited experience OR a combination of related certification and a minimum of two (2) years’ directly related experience
Proven experience in a coordination or administrative role, preferably within the energy sector
Strong analytical skills with the ability to process and interpret data accurately
Outstanding communication skills to effectively engage with internal and external collaborators
Proficiency in using CRM systems and other relevant software applications
Ability to manage multiple tasks and prioritize effectively to meet deadlines
A collaborative approach with a dedication to providing excellent customer service.

A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability
A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event
Valuable retirement savings plans, including a savings plan with company stock as an investment option
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays
An Employee and Family Assistance Program
A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being
Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed workweek schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.