IT Support Technician responsible for supporting Guidepost IT systems and users. Providing technical support and ensuring security measures are met while working in a corporate setting.
About the role
- Engineer II validating orders for accuracy and assisting sales and engineering teams at Emerson. Evaluating engineering specs, comparing applications with industry standards in Mandaluyong City.
Responsibilities
- Identify customer documentation requirements and specifications and review customer data and documentation requirements against factory standards.
- Enter data, orders, and items into business systems.
- Submit requests for product model setups.
- Advance requests for model creation to the appropriate support group.
- Escalate model configuration issues to the product configuration solutions team.
- Participate in automation, tools, and application testing by identifying and reporting bugs, while providing developers with detailed feedback on user experience.
Requirements
- Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Electronics and Communications Engineering, Instrumentation Process Control, or related courses.
- Proficiency in Materials Selection and Understanding.
- Basic knowledge of Office 365 applications.
Benefits
- Competitive benefits plans
- A variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans including paid parental leave (maternal and paternal), vacation, and holiday leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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