Senior Business Process Owner responsible for enhancing casualty claims processes at USAA. Leading strategic initiatives and mentoring team while managing operational risks and compliance.
About the role
- Senior Manager for Business Systems Consulting at Elliott Davis assisting clients in business systems optimization. Leading projects, managing teams, and enhancing overall business process efficacy.
Responsibilities
- Meet with clients to assess current business systems (people, processes and technology)
- Prepare key findings and analysis reports on client systems
- Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects
- Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup
- Formulate plan and timeline for projects
- Manage complex ERP and restructuring implementation projects
- Convert records for input into new systems
- Consult with clients on best practices related to their business processes
- Review work performed by staff and provide sign off on projects
- Attend client and networking functions
- Prepare scope of work for projects, proposals and client engagement letters
- Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations
- Scheduling department workflow, client billing, and maintaining quality control
- Supervise staff on projects and provide performance feedback
Requirements
- Bachelor’s degree in Computer Science, Accounting, Business Management, Information Systems or related field
- 10-15 years relevant work experience
- 5+ years experience as a senior level leader
- Strong communication and organizational skills
- Business development experience
- Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting
- NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus)
- NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions
- Ability to think “outside the box” and provide solutions to clients for various business-related tasks and analysis
- Experience with project management, managing an implementation team, and evaluating processes
- Ability to manage project budgets, change orders and timelines
- Experience working with manufacturing processes and inventory structure
- Knowledge of third party applications that work with business applications and how to research application needs
- Strong Excel working knowledge
Benefits
- generous time away and paid firm holidays, including the week between Christmas and New Year’s
- flexible work schedules
- 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
- first-class health and wellness benefits, including wellness coaching and mental health counseling
- one-on-one professional coaching
- Leadership and career development programs
- access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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