Training Specialist facilitating performance-based learning events in healthcare industry. Responsible for developing and delivering training focused on soft skills and clinical service coordination.
Responsibilities
Facilitates learning events that are performance-based in nature
Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments
Employs rapid course development methodologies to quickly meet market needs
Exercises management of the learning environment including learner performance and escalates issues to leadership
Measures, tracks and evaluates learner and market satisfaction
Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness
Keeps technical skills updated
Travels to worksite and other locations as necessary
Requirements
Requires BA/BS in related field and a minimum of 4 years training experience
Four years of clinical or sales experience or certification/license in the appropriate field may be required
Previous international training experience may be required
Experience in facilitating training preferred
Previous experience as a LTSS Care/Service Coordinator strongly preferred
Experience in managed care, preferred
Proficiency working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred
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