Hybrid Senior Documentation Analyst

at Elevance Health

• Job title: Senior Documentation Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Waukesha, United States

About the role

• Documentation Analyst Senior responsible for complex documentations at Elevance Health. Facilitates process changes and ensures business continuity and consistency in project reporting and flows.

Responsibilities

• Responsible for researching and documenting more complex projects and work processes
• Ensures business continuity and consistency
• Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues
• Makes recommendations for process changes
• Works with management to obtain sign-off and to implement
• Develops and updates flows and end-user documentation based on research and system changes
• Facilitates issues meetings
• Assists in managing intranet site by uploading procedures and maintaining a daily bulletin

Requirements

• Requires H.S. diploma
• 3-5 years related experience, of which at least 2 should be in documentation
• Any combination of education and experience, which would provide an equivalent background
• Vizio experience preferred
• Power Apps experience preferred
• Power BI experience preferred
• Microsoft Office experience preferred
• Experience in Technical writing, content creation or documentation management preferred
• Gap Analysis experience preferred
• BA/BS preferred

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical benefits
• dental benefits
• vision benefits
• short and long term disability benefits
• 401(k) + match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources