Global Process Owner responsible for designing and harmonizing Customer Care processes. Leading transformation initiatives for the company’s global service operations.
About the role
- Placement Support Specialist coordinating foster care placements in North Carolina counties. Requires experience in social work and working closely with foster families.
Responsibilities
- Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care
- Assess and identify appropriate foster home placements considering each child's specific needs and circumstances
- Develop comprehensive care plans to address objectives and goals identified during assessments
- Facilitate pre-placement visits and introductions to help children and families transition smoothly
- Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member
- Maintain strong relationships with foster families, providing support and guidance throughout the placement process
- Support members' access to appropriate quality and cost-effective care, modifying plans as needed
- Maintain accurate records of placements and communications following organizational and legal requirements
Requirements
- Requires MS/MA in social work, counseling, or related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling
- Requires an active, current and valid license as an RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist
- Previous experience in foster care, social work, or related fields is strongly preferred
- Strong understanding of the foster care system and child welfare policies is strongly preferred
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred
- Empathy, compassion, and a strong commitment to child welfare is strongly preferred.
Benefits
- $3,500 SIGN ON BONUS
- Health insurance
- 401(k) +match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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